Rush Truck Centers

Service Connect™: Enhance Your Service Experience.

Service Connect is an online service communication system available to all Rush Truck Centers customers. With this industry-leading tool, you’ll have a 24/7 on-demand, 360-degree view of the service process for vehicles in our service departments, as well as a complete service history of all previous work done at any of our locations.

Sign In to Service Connect

Service-Connect-Phone-Inset_940x760

Create Your Service Connect Account.

Haven’t used Service Connect before? Simply click the “Sign Up” button below to enroll and begin tracking all aspects of the service process while your vehicle is in our shop.  You can also contact our RushCare Customer Support Team at 855-787-4223 or RushCare@RushEnterprises.com for more information.

Sign Up for Service Connect

Service-Connect-Service-Inset_940x760

ANYWHERE, ANYTIME ACCESS.

Service Connect is accessible via desktop, tablet or mobile device, so you can schedule service, check repair status and document all aspects of the service process in your office, at home or on the go.

TWO-WAY COMMUNICATION.

Through the Service Connect portal, you can communicate directly with our team in the shop to request service, review and approve repair orders, ask questions and provide feedback instantly.  You can also send and receive attachments, including estimates, purchase orders, forms and photos, all to increase the efficiency of your repair.

INTEGRATIONS TO MEET YOUR NEEDS.

Service Connect integrates with Decisiv® and Navistar OnCommand™ Repair Advocate so you can access your service information in whichever way is most convenient for you.  We also have an application programming interface (API) so you can easily access the data through your own fleet management system.

THE SUPPORT LEVEL THAT'S RIGHT FOR YOU.

Service Connect is backed by the RushCare Customer Support Team and is available in several support package levels that provide personalized service to further enhance your service experience.