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Exclusively from Rush Truck Centers, RushCare Complete is an all-inclusive service solution that coordinates, monitors and expedites vehicle service and repairs at our service facilities across the United States. With this program, you have access to Service Connect™, Parts Connect®, the Service Concierge Team, vehicle recall and campaign management, and optional fault code management and portal access through our Telematics Solutions.
The Service Concierge Team is your first point of contact for any inquiry or request. From finding the nearest Rush Truck Centers location to providing technical support to scheduling service or dispatching roadside assistance, the Service Concierge Team is ready to help.
Service Connect™ is our state-of-the-art online service communication system that provides you an on-demand, 360-degree view of the service process for vehicles in our service departments.
With Parts Connect®, you can search for and purchase parts for all makes and models and check availability, pricing and order history — anywhere, anytime.
The Service Concierge Team reviews active campaigns and recalls to help you schedule required preventive maintenance services your vehicle needs.
If you’ve purchased a Telematics service package, our Service Concierge Team will proactively monitor your fleet’s health reports and fault codes.
Rapid Parts connects you to our nationwide network of local parts professionals standing by to take your call when you need parts for your vehicle.
We offer same-day diagnostics and repair estimates, preventive maintenance and more through our Xpress Check, Xpress PM and Xpress Services programs.
Our mobile service units can perform service on the road or at your jobsite, and our embedded technicians will even work at your location — as many as you need for as long as you need them.
